Academy Gaming LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, merch.academygaming.org (“Site”). By using our Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: When you make a purchase, register an account, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details.
1.2. Non-Personal Information: We automatically collect certain non-personal information about your interactions with our Site. This includes your IP address, browser type, operating system, referral URLs, and browsing behavior.
1.3. Cookies and Tracking Technologies: We use cookies, pixels, and similar tracking technologies to enhance your experience and gather analytics about site performance.
2. How We Use Your Information
2.1. To Fulfill Orders: We use your personal information to process and ship your orders and send order confirmations and updates.
2.2. To Improve Our Services: We analyze usage data to better understand how our Site is used and to improve functionality, design, and user experience.
2.3. To Communicate with You: We may use your email address to send you updates, promotions, or information about your order. You can opt out of marketing communications at any time.
2.4. To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.
3. How We Share Your Information
3.1. We do not sell, trade, or rent your personal information to third parties.
3.2. We may share your information with trusted third-party service providers who assist us with payment processing, order fulfillment, analytics, and website hosting. These providers are bound by confidentiality agreements and may only use your information for the purposes we specify.
3.3. We may disclose your information if required by law or if we believe it is necessary to protect our rights, prevent fraud, or comply with a judicial proceeding or court order.
4. Third-Party Tools and Integrations
4.1. WooCommerce: Our store is built on WooCommerce, which processes order and payment information. WooCommerce’s privacy policy is available on their website.
4.2. Google Analytics: We use Google Analytics to gather data about site traffic and user interactions. Google Analytics collects data such as your IP address and browsing behavior. You can learn more about their practices and opt-out options at Google’s Privacy Policy.
4.3. Payment Gateways: Payment processing is handled by third-party gateways (e.g., Stripe, PayPal). These providers are responsible for securing your payment data, and we encourage you to review their privacy policies.
5. Data Retention
5.1. We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
5.2. Non-personal information may be retained indefinitely for analytics and reporting purposes.
6. Security Measures
6.1. We implement technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction.
6.2. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
7.1. Access and Correction: You have the right to request access to your personal information and correct any inaccuracies.
7.2. Data Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
7.3. Opt-Out: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in the email or contacting us directly.
8. Children’s Privacy
8.1. Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
9. Changes to This Privacy Policy
9.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
9.2. The latest version of this policy will always be available on our Site, and significant changes will be communicated to you.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
